Project management requires keeping your eye on the ball so that nothing falls through the cracks. Let me keep the plates spinning so you can concentrate on your business. Project management is a breeze with Asana; I will template all your repetitive tasks and be sure everything gets done correctly and on time.
If you have a Google Workspace or Dropbox, you already know how quickly your drive can get out of hand. Organization is my superpower, and I will optimize your workspace system with a clear hierarchy and naming conventions so you never lose a file again.
Solid SOPs and work instructions are crucial for any business, especially small businesses. Your team needs to know what steps to take to complete tasks efficiently. I will create effective, easy-to-follow SOP documentation for your business to ensure everyone is on the same page and tasks are done correctly.
Your website or course delivery platform is your calling card and is often the first place potential clients meet you. I’ll help you with your site design and manage your content and courses, so you never have to stress about technical issues. No broken links here!
You create great content for your social media platforms; that’s your zone of genius. Don’t get bogged down managing it all. Let me create engaging graphics in Canva and schedule your posts using Publer, Hootsuite, Meta Business Manager, or the scheduler of your choice.
You know the best way to nurture your potential and current clients is to keep in touch. You have a lot to say, and I will help you create and manage stunning email newsletters to inform and dazzle your list.
Your clients are your VIPs. Make them feel valued from the start by implementing a custom onboarding strategy. Don’t let anything your clients need to know fall through the cracks. I will help you create happy clients by providing a smooth introduction to your company.
Client attention doesn’t stop after onboarding. Questions, problems, and yes, even complaints will come up. I will manage your help desk communication quickly and positively to keep your clients happy.
Have a Facebook Group? I will moderate your group by making new members welcome, reviewing posts, answering questions, and ensuring that the tone remains positive, enjoyable, and helpful.
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